Back On The Schedule

Your next appointment may already be in your client list.

Here's exactly what happens over the next 14 days.

200 dormant clients

Setup happens first. Your 14-day sprint clock starts the moment your first message sends.

Step 1

We identify the pet parents who are most likely due for a visit.

You send your client list. That's it. We look through it and find everyone who hasn't been back in a while.

Maria T.Last visit: 142 daysDormant
Jordan K.Last visit: 38 daysDormant
Priya S.Last visit: 12 daysActive
Devon R.Last visit: 201 daysDormant
Lena W.Last visit: 75 daysDormant

Scanned 214 contacts → found 200 ready to reactivate

Step 2

We sort them by how long they've been away

Not every dormant client needs the same nudge. A salon owner who left a month ago hears something different than one who left a year ago.

30–60 days
62
recently quiet
60–120 days
88
drifted off
120+ days
50
long overdue
Step 3

Personal texts go out, never a generic blast

Every message sounds like it came from your salon, not a marketing platform. No shaming anyone for falling off the schedule.

SMS from your salon · today, 10:14am

Hi Sarah 😊 It's been a little while since Bella's last visit with us. We'd love to see her again 🐾. Would you like us to help you find a time to get her back on the schedule? Just reply YES and we'll send the booking link right over.
Step 4

Replies come in, the calendar fills up

For the rest of the sprint, we handle the back-and-forth, answering replies and sending booking links the moment someone says yes.

Replies begin coming in
Appointments begin filling the calendar
Step 5

We check in before the sprint wraps

Around day 12, we reach back out to the clients who are now rebooked and let you know if it makes sense to keep the momentum going past day 14.

Note from Charlie → you

Quick update: replies are still coming in and appointments are being booked. Want to keep this running so the momentum doesn't stall once the sprint ends?

Step 6

Day 14: you get a full report

A plain-language look at what happened during your sprint. Not a sales pitch, a record.

You'll receive a report showing:

Clients contacted
Conversations started
Appointments booked
Revenue recovered
Step 7

Keep it going, or walk away. Your call

By day 14 you'll know exactly what's sitting in your database and what it takes to bring it back. What you do with that is up to you. There's no contract and no pressure either way.

Continuation

Keep the reactivation running month to month · cancel anytime · we keep working the list so dormant clients don't pile back up.

Back On The Schedule

You've seen how the Sprint works.

Now the question is: what could be sitting in your client list? If your salon has past pet parents who haven't booked in a while, it may be worth finding out.

See If My Salon Is A Good Fit →